Shipping policy

Thank you for shopping with roostandrochesti. We are committed to providing fast, reliable, and free shipping on all orders.

Business Information

roostandrochesti
Sevelter Str. 38
49661 Cloppenburg
Germany

Customer Support

Contact Page: https://roostandrochesti.store/pages/contact
Email: contact@roostandrochesti.store
Phone: +49 4471 1842243

Order Processing

Orders are processed Monday through Friday, excluding public holidays.
Orders placed before 5:00 PM (Central European Time – Berlin) are processed according to our standard handling schedule.
Orders placed after 5:00 PM (CET) will be processed on the next business day.

Handling Time

Processing Time: 1–3 business days

Shipping Time

Transit Time: 3–5 business days

Estimated Delivery Time

The estimated delivery time for all destinations is 4–8 business days.

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or public holidays.

Shipping Costs

We proudly offer Free Shipping on all orders. No minimum purchase is required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. Tracking information may take up to 24–48 hours to become available.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays or undeliverable packages caused by incorrect or incomplete address information.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us: